Make it Shine. Make it Yours.

 

My goal is to offer my strengths in Design, Leadership, and Selling Skills combined with my passion for people and product to keep moving forward within this fast growing company in a role that will continue my growth as well as help the company grow.

Skills

  • Employee training

  • Business operations

  • Service-driven sales

  • Consultative sales

  • Recruiting and hiring

  • Interior architectural detailing

  • Interior design skills

  • Sales tactics

  • Relationship development

Experience

Chief Executive Merchant

Floor & Decor

  • Successfully ran the oldest location in a multi store market with positive comp performance at 7% and NOPat 22%

  • Grand opened the first city of Chicago location in October of 2019 putting a lot of research into the market to identify trends and key components needed for success, hiring a diverse and motivated team to drive results and have a shared passion

  • Assisted in High Potential Training sessions in store and In Market

  • Kept up with latest trends and recommended products to enhance the success of our sub categories

  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations

  • Increase sales by setting ambitious sales goals for employees, coaching staff with CARE, prioritizing customer service, training associates on design and selling skills

  • Assessed product mix needs and reviewed in-store sales and inventory levels to drive sales and productivity

Operations Manager

Floor & Decor

  • Established strategies to achieve excellent customer experiences for the Front and Back end, inventory control, and maintain profitability by managing expenses effectively for the store

  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve overall effectiveness with processes

  • Improved morale and management communication by creating employee recognition and rewards practices

Wood Department Manager

Floor & Decor

  • Successfully drove sales in the Wood Department by comping over 20% consistently by increasing selling skills for the team, goal setting, visual standards for the department, assortment reflective of location

  • Reflowed and maintained a selling strategy of grouping wood by color versus brand or species helping aid the sales success over prior year

  • Developed a business acumen pertinent to the success of a DM to execute Department and store needs at a high level

Store Manager

The Tile Shop

  • Building a team environment- recruit and develop talent to strive for success in a commission based environment with high morale while minimizing turn over

  • Monthly goal achievement- ability to recognize trends and utilize industry knowledge to formulate plans of action to drive sales goals

  • Merchandising- created and maintained a high end showroom to execute at a high level of skill and standards for our PRO and Retail customers to have their hard surface flooring design experience

Education

Bachelor of Science Interior Design at The Illinois Institute of Art- Schaumburg, IL

 

 
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