Make it Shine. Make it Yours.
My goal is to offer my strengths in Design, Leadership, and Selling Skills combined with my passion for people and product to keep moving forward within this fast growing company in a role that will continue my growth as well as help the company grow.
Skills
Employee training
Business operations
Service-driven sales
Consultative sales
Recruiting and hiring
Interior architectural detailing
Interior design skills
Sales tactics
Relationship development
Experience
Chief Executive Merchant
Floor & Decor
Successfully ran the oldest location in a multi store market with positive comp performance at 7% and NOPat 22%
Grand opened the first city of Chicago location in October of 2019 putting a lot of research into the market to identify trends and key components needed for success, hiring a diverse and motivated team to drive results and have a shared passion
Assisted in High Potential Training sessions in store and In Market
Kept up with latest trends and recommended products to enhance the success of our sub categories
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
Increase sales by setting ambitious sales goals for employees, coaching staff with CARE, prioritizing customer service, training associates on design and selling skills
Assessed product mix needs and reviewed in-store sales and inventory levels to drive sales and productivity
Operations Manager
Floor & Decor
Established strategies to achieve excellent customer experiences for the Front and Back end, inventory control, and maintain profitability by managing expenses effectively for the store
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve overall effectiveness with processes
Improved morale and management communication by creating employee recognition and rewards practices
Wood Department Manager
Floor & Decor
Successfully drove sales in the Wood Department by comping over 20% consistently by increasing selling skills for the team, goal setting, visual standards for the department, assortment reflective of location
Reflowed and maintained a selling strategy of grouping wood by color versus brand or species helping aid the sales success over prior year
Developed a business acumen pertinent to the success of a DM to execute Department and store needs at a high level
Store Manager
The Tile Shop
Building a team environment- recruit and develop talent to strive for success in a commission based environment with high morale while minimizing turn over
Monthly goal achievement- ability to recognize trends and utilize industry knowledge to formulate plans of action to drive sales goals
Merchandising- created and maintained a high end showroom to execute at a high level of skill and standards for our PRO and Retail customers to have their hard surface flooring design experience
Education
Bachelor of Science Interior Design at The Illinois Institute of Art- Schaumburg, IL